Exchange and Return Policy – Glorious Services Store
Customer Service – Integrity. Quality. Responsibility.
At Glorious Services Store, we are committed to ensuring customer satisfaction at all times. Here are our exchange and return policies to assist you with your requests:
Refund Process:
First: Product Condition
- Products must be returned in their original condition, with original packaging and all accessories and manuals included, and must not have been used.
- Products showing signs of opening, use, damage, or modification cannot be returned or exchanged.
- For bundle purchases (two or more products/services at a special price), the entire bundle must be returned in its original condition; individual items from the bundle cannot be returned separately.
Second: Return or Exchange Period
- The return or exchange period is 3 days only from the date of receipt.
- To initiate a return request, please send a message via WhatsApp to our technical support team at 920031035. The message should include:
- Name
- Invoice Number
- Reason for Return
Third: Refund Policy
Refunds for orders paid via Cash on Delivery, Visa/MasterCard, Tabby, or any electronic payment method will be processed via bank transfer once the returned product is received. Customers must provide their bank details to customer service. The refund may take 7-14 business days to appear in the customer’s account.
Fourth: Cost of Return Shipping
- The customer is responsible for all return shipping costs unless the product is damaged or defective.
- Glorious Services Store will cover all return shipping costs without any additional charges to the customer if the product is damaged or defective upon receipt.
Fifth: Contact Information
If you have any questions or need additional assistance, please contact our technical support team via WhatsApp at 920031035.
We strive to provide you with the best service and ensure a smooth and satisfying shopping experience.
